Shopping

What Shipping Methods Are Available?

Most of the time, we use Canada Post. For over sized items, we may use either Fed Ex or UPS.

Do You Ship Internationally?

We may ship anywhere in the world, just select your country of shipping option at checkout.

How Long Will It Take To Get My Package?

If we have the item in stock at our main warehouse, we typically have it shipped the same day unless it’s after 2:00 pm. For Toronto, GTA and within Ontario, it is typically 1 – 2 business days. Rest is below:

 

Ontario: 1 – 2 business days

Quebec: 1 – 2 business days

Alberta: 4 – 5 business days

British Columbia: 4 – 5 business days

Saskatchewan: 3 – 4 business days

Manitoba: 3 – 4 Business days

New Brunswick: 3 – 4 business days

Prince Edward Island: 4 – 5 business days

Newfoundland & Labrador: 5 business days

 

*For remote areas and international shipping, it might take longer.

Payment

What Payment Methods Are Accepted?

We accept Visa, MasterCard, American Express, and Discover cards. We now also accept payment via PayPal Express Checkout.

Is Buying On-Line Safe?

You are protected while you shop our online store and never have to worry about credit card safety and we guarantee that every transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping with us.

Orders & Returns

How do I place an Order?

Orders can be placed online or by calling our friendly, knowledgeable customer service department at +1 647 716 1180.

How Can I Cancel Or Change My Order?

Please call +1 647-716-1180 or use contact form if you need to alter an order.  Emails can take up to 24-hours to receive a response, therefore the order may be shipped before it’s read. We do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel or make changes.

Do I need an account to place an order?

No, customers can place orders without an account.

How Do I Track My Order?

To track your order please visit TRACK ORDER page and enter your Order ID. This was given to you on your receipt and in the confirmation email you should have received.

 
How Can I Return a Product?

It is simple to return or exchange your item.

Please contact us by calling +1 647-716-1180 or email our Customer Service Department at [email protected].

Please Note: The cost to ship a return and/or exchange item is the responsibility of the buyer.